Privacy Policy

Your Privacy, Our Commitment

At Spine & Move Clinic, we value your trust. This Privacy Policy explains how we collect, use, and protect your personal and medical information when you use our website or services.

  • Your information is always treated with confidentiality and respect.
  • We comply with healthcare privacy standards and data protection laws.
  • This policy applies to all visitors, patients, and users of our website.
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Privacy Protected

We never sell or misuse your medical or personal data.

Information We Collect

What Data Do We Collect?

We collect information to provide you with safe, effective, and personalized healthcare services. This includes:

Personal Information

  • Name
  • Phone number
  • Email address
  • Appointment details
  • Health problem description

Technical Information

  • IP address
  • Device type
  • Browser information
  • Cookies and tracking data
How We Use Data

Why Do We Need Your Information?

We use your information only for purposes directly related to your care and experience at Spine & Move Clinic:

To schedule and manage appointments
To contact you for consultations or reminders
To improve website experience and security
To send health tips, updates, or newsletters (with your consent)
To provide personalized physiotherapy information
Medical Information Protection

How We Safeguard Your Medical Data

Your health information is treated with the highest level of confidentiality and care.

Confidential

Patient health data is used only for consultation and treatment support.

Ethical Use

We never sell, misuse, or disclose your medical information for marketing.

Compliance

Our practices align with healthcare privacy laws and professional standards.

Cookies & Tracking

How We Use Cookies

Cookies and similar technologies help us improve your browsing experience and website security.

  • Cookies store preferences and session data for smoother navigation.
  • We use analytics tools to understand website usage and improve services.
  • You can choose to disable cookies in your browser, but some features may not function optimally.
Data Sharing

When Do We Share Your Data?

We do not share your personal or medical information except in the following circumstances:

With your explicit consent
For referrals, coordination of care, or as required for treatment.
When legally required
To comply with court orders, law enforcement, or regulatory requirements.
With trusted service providers
Only for website operations, under strict confidentiality agreements.
Never for marketing or selling
Your data is never sold or used for advertising.
Data Security

How We Protect Your Information

We use industry-standard security measures to safeguard your information:

Encryption

Data is encrypted during transmission and storage wherever possible.

Access Controls

Only authorized staff can access your information.

Continuous Monitoring

We regularly review and update our security practices.

Your Rights

Your Choices & Control

You have rights regarding your personal and medical data:

  • Access: You may request a copy of your personal or medical data held by us.
  • Correction: You may ask us to correct inaccurate or incomplete information.
  • Withdrawal: You may withdraw consent for communications at any time.
  • Deletion: You may request deletion of your data, subject to legal requirements.
  • Objection: You may object to certain uses of your data (except when required by law).
Policy Changes

How We Update This Policy

We may update this Privacy Policy to reflect changes in law, technology, or our practices. Updates will be posted on this page with the effective date.

Last updated: March 2026
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Questions or Concerns?

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

Email Us
A professional therapist consults a patient in a private setting, representing privacy and trust.
Close-up of secure files in a modern medical office, symbolizing data protection.